Terms of Service

TurkeyTrain is operated by WISE UP LIMITED.

TurkeyTrain is an independent booking service, not the railway operator. We do not imply an official partnership with TCDD. Online booking currently covers eligible direct services for adults aged 18 or over.

Displayed fares include our service margin. Checkout is in USD with no additional service or payment fee. Your bank may apply its own currency conversion fees. Before paying, check the stations, travel date, cabin and passenger passport details.

Payment submits a ticket request to our operations team. It does not reserve a seat or guarantee ticket issuance. After you place your order and complete payment, our team will issue your ticket as soon as possible and send it to your order email. If we cannot issue the ticket, we refund the full payment. Do not travel using only the payment receipt.

Issued tickets are subject to the railway operator’s travel, change and refund conditions. Contact [email protected] for help.